How to Manage Your Subscription and Billing
Your 1Mint Club subscription determines which features you can access and how many campaigns, users, and integrations you can use. Whether you're on the Starter plan or the full-featured Scale plan, understanding your billing is important for planning your growth.
This guide covers everything on the Subscription page in Settings: viewing your current plan, understanding what each plan includes, managing your payment method, and upgrading when you're ready for more features.
Before You Start
- An active 1Mint Club partner account
- Admin access to your account (only Admins can manage billing)
Access Subscription Settings
Navigate to Subscription
Click "Settings" in your sidebar, then click "Subscription". This page shows your current subscription plan, payment method on file, and subscription details including your billing cycle and next payment date.
Understand Your Current Plan
Review your subscription details
The Subscription Details section shows which plan you're on (Starter, Growing, or Scale), your billing period (monthly), the next billing date, and the amount. If you're on a 30-day free trial, you'll see your trial end date and a prompt to add a payment method before the trial ends.
Know what each plan includes
Starter ($199/month) covers basic offer creation, customer management, and limited campaigns. Growing ($499/month) adds loyalty programs, campaign analytics, customer segmentation, AI campaign recommendations, and more campaign capacity. Scale ($999/month) includes everything in Growing plus unlimited locations and seats, advanced analytics, custom fields, and API access. POS integrations (Square, Clover, Toast, Lightspeed, Shopify) are an Enterprise capability — talk to sales for custom pricing. All paid plans include a 30-day free trial — you can sign up without a credit card and add one any time before the trial ends.
If you're seeing "Feature Locked" messages throughout the dashboard, it means that feature requires a higher plan. The lock message always tells you which plan level is needed.
Manage Your Payment Method
View your current payment method
The payment method card shows your current card on file — the last four digits, card brand, and expiration date. Payments are processed securely through Stripe, and 1Mint Club never stores your full card details on our servers.
Update your payment method
To change your card, click the update option on the payment method card. You'll be guided through a secure form (powered by Stripe) to enter your new card details. The update takes effect immediately, and your next billing cycle will charge the new card.
Set a calendar reminder to update your payment method before your card expires. An expired card can cause your subscription to lapse, temporarily locking premium features until payment is resolved.
Upgrade Your Plan
Evaluate when to upgrade
Consider upgrading when you hit plan limits (campaign count, user count) or when you need premium features like loyalty programs or campaign analytics. POS integrations are an Enterprise capability — contact sales if you need to sync Square, Clover, Toast, Lightspeed, or Shopify. The upgrade takes effect immediately — you gain instant access to all new features.
Choose and confirm your new plan
Navigate to the plan selection (available during signup or from Settings → Subscription). Compare the three tiers side by side — each plan clearly lists its included features and limits. Select your desired plan and confirm. If you're still on the trial without a saved card, you'll be prompted to add one. If switching between active paid plans, billing is prorated.
Verify your new features
After upgrading, return to the dashboard and check that previously locked features are now accessible. Test key features like the Loyalty tab, POS Integrations, or Campaign Analytics to confirm everything is working as expected.
Wrapping Up
You're now in full control of your 1Mint Club subscription and billing. Whether you're running lean on the Starter plan or going all-in on Scale, you know how to manage your payment method, understand your plan's features, and upgrade when the time is right. To get started from scratch, check out our guide on "Getting Started: Your First Day on 1Mint Club."